Smile Hotel Otaru
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Smile Hotel Otaru accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 06:00 - 10:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Guests cannot request to change the building their rooms are located (main building/annex).
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Pets
- Pets are not allowed.
What guests loved the most
“We came to Otaru to ski at Kiroro. The Smile hotel was a short walk from the bus terminal. The staff were extremely friendly and helpful. It was very good value for money and there were several very good restaurants in the area. A Great place to stay”
“We stayed in a 3 people room, and it was so big with an extra livingroom:) best priced hotel in japan!”
“Kind people”
“Very convenient and it's located in the center of every things in Otaru...”
“It is absolutely convenient to the main local attractions and the JR/Train/Bus Station. The staff was friendly and helpful. I quite enjoyed the main lobby area b/c of the conference table; it was good for me to spend some time working. I liked it here.”
“they have free coffee when i arrived in the afternoon sucurity staff worth of money”
“Front office agent speaks very good English( a man I don't remember his name sorry)Quickly check in and check outLocation is very good”
“Although the hotel is old, it is immaculately clean and gives a feel of being in a Japanese home. Stayed in a spacious tatami mat room. Bathroom really small so might not be suitable / comfortable for those of larger build. Simple, free breakfast ”
“The room was very spacy at a very reasonable price. The Tatami-style mattress on the floor was warm and comfy. The location is perfect. In between the JR station and the canal where all the shops and restaurants are. Within walkable distance to the JR station and center of the town. Check in and Check out were smooth.”
“Great location, close to both Otaru station and he canal.”