Silken Puerta America
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Silken Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 07:00 - 12:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 12 years stays free of charge when using existing beds.
- All further older children or adults are charged EUR 60 per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that Silken Puerta America reserves the right to request a security deposit, payable in cash only, when guests can not offer a credit card as warranty.<br><br>Please note this is a non-smoking hotel.<br><br>Please note that the free shuttle service offered by the property to the airport and city centre is subject to availability. The shuttle runs every day from 07:00 to 21:00.<br><br>When booking more than 9 rooms, different policies and additional supplements may apply.<br><br>Please note the following prices for children's breakfast:<br>*up to 4 years, free;<br>*from 5 to 12 years, EUR 11 per day<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“apartments from recognized designers. glass floor on the top level”
“I really liked the personnel, they helped me with booking cancellation due to unexpected medical leave”
“Awesome interior, staff. Delicious food at the Observatory”
“a quirky hotel where i was allowed to choose my own room. The hotel location is fairly close to Cartegena metro station which will connect you to pretty much all good location that is serviced by the Metro. Surrounding areas near the hotel is not much to look into.”
“They will show you photos of the different rooms on the iPad. We selected Norman Fosters. The baby cot is nicely designed. You can go into the other floors by different designers and see the common area (not much actually).”
“The staff are very friendly and the free shuttle bus is a bonus. It's really good value for money.”
“The hotel is amazing! Each floor has entirely different decor. Many room styles to choose from upon check in is a nice extra. The facilities are great and the staff is outstanding.”
“The room is unique and comfortable. The restaurant's service and dish are high quality.”
“The style and view of the room. Professionalism of the staff.”
“The hotel is very beautifully designed. And the stuff is very helpful”