Shiv Niwas Palace - Grand Heritage

The Palace Complex, Lake Pichola, 313001 Udaipur, India
Scores
  • Cleanliness
    8.1
  • Comfort
    8
  • Location
    9.1
  • Facilities
    7.7
  • Staff
    7.8
  • Value for money
    6.9
  • Free WiFi
    7.2

Hotel map
Food & Drink
Fruits
Great coffee!
Restaurant (à la carte and buffet)
Chocolate or cookies(Additional charge)
Bar
Breakfast in the room
Bottle of water(Additional charge)
Reception services
Tour desk
Luggage storage
Currency exchange
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Hindi
English
Cleaning services
Ironing service(Additional charge)
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Massage(Additional charge)
Outdoor pool
Pool/beach towels
Swimming pool
Outdoors
Garden
Parking
Accessible parking
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
Business facilities
Fax/photocopying(Additional charge)
General
Packed lunches
Room service
Air conditioning
Newspapers
VIP room facilities
Safety deposit box
Shops (on site)
Airport shuttle (additional charge)
Barber/beauty shop
Car hire
Family rooms
Non-smoking rooms
Designated smoking area
Activities
Billiards

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Shiv Niwas Palace - Grand Heritage accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 17:00
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child under 6 years stays free of charge when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • All further older children or adults are charged INR 3000 per night for extra beds.
    • All children under 6 years are charged INR 3000 per night for extra beds.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • The maximum number of extra beds in a room is 1.
  • Important Notice
    • Please note that guests are requested to intimate the property in case of late arrival on check in date later than 1400 hours.<br><br>Please note the below charges:<br>The Christmas Eve Gala Dinner Supplement on 24 December at INR 7000.00 per person &amp; New Years Eve Gala Dinner Supplement on 31 December at INR 11500.00 per person is mandatory for all in house guests.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Shiv Niwas Palace - Grand Heritage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Nicely located but far better options available at better prices. Great linen on the bed and fruit plate is great for midnight cravings. Access to palace grounds at night when it's quiet is great for photography.”

, South Africa

“A remarkable beautiful, palatial hotel but affordable. Could not have a better location, the City Palace is right on the property. Marvelous hotel!”

, USA

“Nothing, This place is a trap for tourists! AVOID!!!!!!!”

, France

“People were brilliant; location exceptional - this is where the Maharaja lives! The Palace is a tourist attraction with many visitors daily but the hotel part is secluded so does not impact on enjoyment of stay. The upgraded terrace rooms are definitely worth staying in. The front faces a lovely pool area and the rear of the room has a balcony that faces the city and provides an elevated view of the surroundings.”

, United Kingdom

“The hotel is very nice. I felt I was in a palace and it gave that feeling and ambiance. The staff is very helpful and ready to do anything... infact i wanted traditional Rajashthani breakfast and they went and prepared just for me. It was very touching... and the food was excellent.”

, India

“Just the location. Nice swimming pool. Staff/management hotel did have some extra for our honeymoon (bottle of wine and chocolate)”

, United Kingdom

“What a fabulous place to stay. As a part of the old palace it could do with some repair but that did not distract from the amazing stay that we had. The welcome was genuine, the rooms spotless, possibly the cleanest place I have ever stayed, the food delicious and the staff amazingly welcome and attentive. The location at the side of the palace was excellent. I absolutely loved this hotel and fully intend to return”

, United Kingdom

“NOTHING OTHER THAN FERRY AVAILABLE ON MULTIPLE REQUEST”

, India

“The best part is location.And the service was excellent.”

, India

“Shiv Niwas Palace has a unique location a palace complex alongside a few other palaces; each with its own distinct character. If you have seen James Bond's Octopussy (1983) then you will recognise that the hotel featured in the film along with the Lake Palace Hotel and Jagmandir Palace. The latter can be visited for dinner after a short ride.”

, Netherlands