Sheraton Suites Chicago Elk Grove
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Suites Chicago Elk Grove accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>The property offers scheduled shuttle services to and from O'Hare International Airport. Please contact the property for additional information.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Free!Pets are allowed. No extra charges.
What guests loved the most
“I really wish there was a med-good selection when rating. This is a good hotel, but you can tell, the upkeep is beginning to decline. Maybe it was that way and they are trying to bring it back up, but, it's the little things that you can see are really starting the decline. The hotel is trying to keep and maintain the high end appeal, but definitely on the surface only.”
“Bed was very comfortable view from our suites was beautiful. It had a view of a lake . Wish we could spend more time there”
“They allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog. The staff was very friendly and helpful. The kids enjoyed their stay as well and left the hotel a thank you note before we left. Beautiful hotel. Overall it was a great stay and will most likely stay here again next time.”
“Very nice staff the manager was so kind and professional.”
“Everything is was great. The staff the room no complaints and me and my husband enjoyed it”
“We came in late from a flight, it was late, hadn't eaten, everything closed down in dining room ,rang pizza place, and it was going to be 1 hour for delivery, so went to bed hungry, pity there wasn't something like cookies on offer to buy.”
“The room size was nice. I liked having the bed in a room that was separate from the sitting area.”
“Towels were not clean and there were big brown stains on those which force my wife to re-shower.”
“Bed was like a cloud, service and amenities were EXCELLENT! Had the best weekend!!”
“The hotel is located within great and quiet business area but close driving distant from fine shopping mall.”