Sheraton Qiandao Lake Resort
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinSheraton Qiandao Lake Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged CNY 400 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“Good location in downtown, fair room rates with multiple choices. Transportation is easy and convenient. Good place for a family with baby.”
“Many good restaurants nearby. There was a water sports centre right beside the hotel, and bike rental just nearby.”
“The lack view room is really beautiful. we sat in the balcony watching the sun set was the high point.”
“Customer service was great, staff was friendly and was greeted eveytime. The locations of this resort was prime especially with the lake view room, we felt like we didn't have to even go anywhere. From the balcony you can see many of the islands and also enjoy the lovely sunset in the evening. We definetly enjoyed the entertainment at night in the lobby. Highly recommend and would visit again”
“The good location and the design that fits a typical Starwood category 3 hotel. The welcome fruit is tasty, but nothing special considering it is a regular treat for SPG gold and platinum members. ”
“The location was excellent by the lake and in an excellent community. It has excellent view of the lake and there are water sports right at the hotel doorstep.”
“The location of this hotel is superb: on the lake side with great view and still it is very close to shopping, restaurants and etc. The room, Deluxe Double, is spacious with a big balcony. The double bed is large and comfortable. It is very quiet during the night. The reception staff for check in and check out are friendly. The room is clean and fresh drinking water was supplied every day. We had two meals in the restaurant, the foods were good, but the service was a bit slow. The price is significantly higher than other restaurants, but the nice ambiance is worth it.”
“湖景房的景色特别赞，酒店的服务比较到位，之前的房间空调不太好，直接帮我们换到了贵宾楼层。还将一间园景房也升级为湖景房，走的时候遗漏了宝宝的浴巾，酒店还打电话来要地址帮我们寄回。”
“我们预订两晚，但booking传给酒店的指令是一晚，在前台让我们打电话联系booking。交涉后才入住。”
“此行目的是为庆祝老公生日，酒店未我们免费升级湖景大床房，并且房间为我们铺上玫瑰花瓣，还送上可口的生日蛋糕。很感谢酒店的服务，谢谢，我们周末过的很愉快。期待下次入住。”