Sheraton New Delhi Hotel - Member of ITC Hotel Group
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton New Delhi Hotel - Member of ITC Hotel Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 12:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One older child or adult is charged INR 1500 per person per night in an extra bed.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Exceptional service. The staff went above and beyond to make us feel welcome and comfortable. We were given service that more than exceeded our expectations of a world class hotel group. Soman was delightful and very helpful.”
“Excellent location. Close to malls and restaurants.”
“I liked the items served in the breakfast with a stipulation that more items are to be served. Ambience of the lobby is excellent.”
“I like everything in the hotel, it located in best place, easily access to various malls. All the staff are very cooprative and helpful. special thanks to Vandana Sharma who made our stay more pleasent.I will recomend this hotel to every one family visit or business and wil definetly stay again in this hotel. Thank you again for whole staff of Sheration hotel Delhi.”
“The staff were very courteous. Excellent service and support by Miss Nicola in particular.”
“It's a very beautiful hotel, the staff is very friendly and service minded and there is pretty good food at the breakfast and restaurants. ”
“Luxurious hotel, nice rooms, great staff, lovely breakfast. Malls nearby with good cinemas, great food courts, and all the essential stores.”
“Very clean, the breakfast was fine, a bit light on the western hot breakfast options.”
“Staff very friendly. Facilities quite decent. A special thank you to Tarun & Itish from front office - very supporting and keen in finding solutions to smooth our staying in Sheraton as well as the concierge department in suggesting areas to visit in New Delhi. ”
“The whole experience was poor. At every step of customer life cycle they failed: reception, TV not working, telling me breakfast is not included when actually it was, delay in room service and finally not sending me my bill by mail when I had asked them to.”