Sheraton Imperial Kuala Lumpur Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Imperial Kuala Lumpur Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One older child or adult is charged MYR 93 per person per night in an extra bed.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged MYR 139.20 per person per night in an extra bed.
- Free!Up to two children under 12 years stay free of charge when using existing beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that room rates are subject to the 6% Goods & Services Tax.<br><br>Effective 1 September 2017, all foreign guests will be charged a mandatory Tourism Tax of MYR 10 per room per night. This is to be paid directly to the property upon check-out.<br><br>===<br>Please note that the hotel does not accept debit cards. A valid credit card is required during booking for guarantee/authorisation purposes.<br><br>===<br>Please also note that guests are required to show a photo identification and valid credit card upon check-in. For security purposes, please present the same credit card used to make the booking when checking-in.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
What guests loved the most
“I liked everything. The breakfast was very good. It was a wide range of food. The hotel was very near to a monorail.”
“The bed so comfortable. I got big room. I love the view of the city. Butter cookies damn delicious. Best cookies ever! 👍🏻”
“Staff friendly and helpful. Room facilities excellent. Location very good for main sites”
“The girl in the reception on 1 st December ( I guess she was in night shift) She is very good in hospitality...😊 Very convincing reply for any questions.. Keep up the good work girl👍🏽”
“Staff was very friendly and helpful in giving us directions. I needed to use the computer and they quickly directed me to one. View was nice from the room. Rooms and toilets were really clean and had everything that you will need.”
“It is better if you could arrange more comfortable extra Bed.”
“The buffet was super. A lots of choices, from western to Asian cuisine . Definitely will come back for visit.”
“The room was very spacious, we had requested an extra bed, which was already prepared for inside the room before arriving, check-in was smooth and fast. Location is nearby the mall which allows different options for dinning, after reserving for 1 night only had to renew for a second night. Facilities were great, GYM and pool bar was great and the staff did its best to accommodate our requests even close to closing time. Breakfast was amazing!”
“We had breakfast in the cafe restaurant. Excellent variety. Staff excellent. Tables well spaced and comfortable.”
“Friendly staffs, swift check ins, lovely ambience.”