Sheraton Grand Hangzhou Binjiang Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Grand Hangzhou Binjiang Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
- Free!One child under 4 years stays free of charge when using existing beds.
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Important Notice
- Please note that the hotel swimming pool will be closed due to construction between 14 October 2017 and 31 October 2017. The property apologizes for any inconvenience this may cause.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Sheraton Grand Hangzhou Binjiang Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Nice bath tub, but I was unimpressed by the cramped, noisy room.”
“Some rooms are nice, but some rooms are terrible; there's no way to know which one you'll get.”
“Stylish hotel with pleasant staff and two great restaurants. I loved the huge Chinese breakfast buffet, and the Chinese restaurant has dinners that I really enjoyed, too. The staff is super-pleasant, and the room was really cool, with great appointments and an amazing view. The hotel is located across the street from a walkway along the water. It's a nice place to take a stroll before the mid-day heat and soak up some local culture--people doing tai chi, synchronized dancing, or just walking their grandkids.”
“Well designed, well equipped rooms with perfect bed quality (which is defined by a high end medium hard latex foam mattress and firm pillows, just in case some people in the field still don't know what that might mean). No traces of nicotine, the pest of accomodation business. Nothing to complain.”
“The view from our room was absurd. The room was really comfortable. You could watch TV from the bathtub, which I find important. The location was great if you want to get to know Binjiang. Breakfast was OK, not extraordinary, although they make waffles and french toasts.”
“Nice new hotel, we just stayed one night. Great room, good bathroom configuration. Breakfast buffet was amazing. Would stay there again!!!”
“Quarto muito confortável, hotel moderno e novo, staff super atencioso, bem localizado o hotel.”
“Das Zimmer, Bett, Bad und die Aussicht waren ein Traum.”
“员工很热情，全程微笑服务。酒店的订单问题，因为时间差的问题，没有查到我的订单，后续积极给我解决了。如果不是地理位置的话，我想我会给满分。”