Sheraton Grand Chicago
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Grand Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Free!One child under 17 years stays free of charge when using existing beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of total guests in a room is 4.
- Up to two older children or adults are charged USD 30 per person per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged USD 30 per person per night when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.<br><br>Guests must be at least 21 years of age to check-in.<br><br>Roll-away beds can only be accommodated in king rooms and must be booked in advance of the guest's stay. Please contact the hotel for more information.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Free!Pets are allowed on request. No extra charges.
What guests loved the most
“Loved our view! Was a beautiful Valentine's weekend... The room service was delicious. Our room was clean and the hotel staff was a delight.... Thank you for the wonderful weekend away!”
“Staff are really nice. Location is great. Free use of computer and printer. Very generous in that sense. Nice view too”
“The room was very comfortable The pool was great. Airport shuttle was very convenient and efficient and late checkout facility was wonderful for our evening flight home. Also downstairs breakfast bistro was warmly welcoming and great food.”
“I really loved our breakfast. The guy named Bernardo made our omelete and gluten free pancake. He is amazing ! Very kind and prepare the best pancake I ever tasted !”
“From the moment we checked in nothing was too much trouble. Our room was comfortable and having read previous reviews I requested a River View room. The view from our 17th floor room was stunning.”
“Everyone was always happy to help. Dinner at Shula's was awesome. The steak was soo tender and moist and the breakfast was well worth the $26. All the stores I wanted to shop at were centrally located close to the hotel. On my next trip to Chicago, I am going to stay at the Sheraton Grand Hotel again but in one of their 2 bedroom suites. Thank you for an awesome weekend.”
“Staff were wonderful and very helpful in making our girls weekend extra special!!! The workout/pool facility were very clean and well maintained We even received a room up grade during check in. The location was perfect and we will most likely stay here again!”
“Fantastic view of the city from my room. Also the most comfortable bed I've had in a hotel.”
“Room fabulous especially the view. Great atmopshere”
“staff was very helpful. we could walk to many activities and the hop on hop off bus tour was right outside our hotel's doors.”