Sheraton Chengdu Lido Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonJinSheraton Chengdu Lido Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- One older child or adult is charged CNY 415 per person per night in an extra bed.
- Free!All children under 12 years stay free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>Please note that if you book a breakfast inclusive rate, breakfast is offered for up to 2 guests per room.<br><br>Please note that each room type can accommodate 2 adult guests and 1 child under 12 years old using existing beds as per the policy. For guests who ask for an extra bed, additional charges will apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Very clean hotel, friendly staff. Very nice sauna (hot with cold water pool), nice pool and gym.”
“I was very surprised to go from the airport to the hotel by bus. The stop is just at the airport door and the price is nice. If you do not speak English and Chinese will be a problem.”
“The location was central. The bed was comfortable. The staff were pleasant, friendly and helpful.”
“The stuff was wonderful. The room big clean and lot of toiletery. The brekfest was very good.”
“Jack (Concierge) was amazing to assist us with our plans! Breakfast great value - overall service outstanding!”
“chose club option, good choice especially for meetings, away from cold. requested bed with firm mattress, excellent, happy”
“First class service by all staff.very impressed with the friendliness and warmness . Made me feel like home.everything you expect from a 5 star hotel.The location was good. Room clean and breakfast was great.”
“You can expect everything that Sheraton offers worldwide. The breakfast was very good because one could find Western food such as cheese and pastry. the city was very polluted during our stay, so the hotel was our last sanctuary. the Pool was a nice addition.”
“Breakfast in room was delightful, served warm, and within 20 minutes”
“Was expecting to have some English speakers at this 5 star hotel, however was disappointed. Needs an upgrade. Would have been an amazing hotel 15 years ago.”