Shangri-La Hotel at The Shard, London
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Shangri-La Hotel at The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 08:30 - 12:00
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- One child or adult is charged GBP 75 per person per night in an extra bed.
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Groups
- When booking more than 8 rooms, different policies and additional supplements may apply.
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Important Notice
- Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Dinners at LÁNG do not require a prior reservation.<br><br>Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.<br><br>All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.<br><br>Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“Bed was comfy. Spectacular sights. Staff very nice. Fantastic Infinity pool - staff Mallert was very helpful. Hutong meal was exquisite - staff Tiziana was exceptional. Oblix bar n bands were enjoyable.”
“Fabulous experience from start to finish! Attentive service throughout! The cocktail bar was a superb as was the service standards provided! Will definitely come back!”
“The location and view from our room was outstanding along with all of the professional and courteous staff”
“Staying at this hotel isnt an overnight stay! Its a life experience, this place is very special in everyway. The staff are amazing, they will go out of there way to make your stay beyond comfortable, attentive to your every need and request.The hotel is spotless, beautifully designed and layed out which oozes luxury. The restuarant serves food beyond your imagination and the Gong cocktail bar is out of this world. I wouldnt hesitate to recomend staying at this hotel, we didn't want to leave. Thank you to everyone who made our stay and engagement so special”
“Amazing rooms and views! Javier and Angelina deserve a mention (great staff)”
“Everything, staff were amazing and so was the food.”
“The bed was really comfortable and the views were incredible. Staff were excellent.”
“One of the best hotels we’ve ever stayed in. Great customer service and fantastic scenary”
“The room was amazing and the bathroom fantastic. The heated toilet seat was great. The staff were friendly and the majority very professional. The view was good, especially at night and when the sun was rising. I also proposed to my partner which made the stay more special.”
“View from the window, glass walls, bath by the window with a view, wardrobe.”