Shangri-La Hotel The Marina Cairns
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardShangri-La Hotel The Marina Cairns accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and beds
- Children are welcome
- The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
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Important Notice
- Please note that there is a 1.5% charge when you pay with a credit card.<br><br>For all breakfast inclusive rates, breakfast is provided for 2 guests only. Any additional guests will incur an additional breakfast charge.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Shangri-La Hotel The Marina Cairns in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Very friendly people, nice and clean room, harboursigt is amazing.”
“Superb location, staff very friendly and helpful, very clean and the bed was very comfortable”
“This hotel is worn out on all levels of worn out. I'd never stay there again. The ocean view is basically a look at the parking lot, and if you really stretch your eyes, you may see some water. The hallways are dirty. The rooms are old fashioned. It's in total need of a HUGE makeover. Avoid.”
“Very great sea sight. Lovely garden and swimming pool. Breakfast is okay.”
“One of the best rooms we have ever stayed in. Spacious room, great bed, shower & decor. Great balcony with view over marina.”
“The Horizon Club lounge has a good cocktail hour and nice breakfast.”
“The staff were very friendly & all were helpful. We got an upgrade which was very unexpected which also included breakfast which was very nice so a huge thanks for that. The bed was huge & comfortable, the sitting room area & balcony was very nice & good to relax in. Just loved the huge corner bath & lots of storage space. Everything we needed plus more”
“Comfortable bed and pillows Lovely outlook Excellent service Great location”
“Great facility rooms awesome good price for the 5 star”
“Great staff. Fantastic rooms. Paid for club/room upgrade to obtain free breakfast and snacks and drinks. Brilliant to be able to have evening drinks and snacks to chill out! Room was so comfortable. Very luxurious. Ideally situated in Cairns. Would go back today in a flash - wish we were there still. Nao at reception was of particular help. Thank you so much.”