Shangri-La Hotel, Haikou
-
Cleanliness
-
Comfort
-
Location
-
Facilities
-
Staff
-
Value for money
-
Free WiFi
Available Deals
Policies
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- GreatwallPeonyDragonPacificJinShangri-La Hotel, Haikou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged CNY 286 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- Free!All children under 12 years stay free of charge for extra beds.
-
Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>Please be note that for bookings during Spring Festival, Shangri-La Hotel, Haikou requires prepayment to secure the booking. For domestic guests, hotel will contact you for prepayment by bank transfer. If guest do not pay by deadline, the property reserves the right to cancel the bookings.<br><br>Buffet Breakfast:<br>- Children are 6 years old or younger : free<br>- Children between 6 and 12 years old : half price<br>- Children above 12 years old : full price as adults
-
Pets
- Pets are not allowed.
What guests loved the most
“Very spacious rooms and comfortable beds. Great cocktails at the bar Cooper. Delicious selection of food at the buffets. Everything was clean and tidy.”
“breakfast spread was fantastic staff were service-oriented and excellent sea view from room was refreshing”
“Only Serena restaurant food is good and Nepalese staffs are friendly with big smiles all the times!”
“Nice hotel for holidaymakers. Swimming pool and gardens are very beautiful. Ample, free underground parking space”
“Amazing room with very comfy beds. Great view of the beautiful swimming pool area. Great pool, with nice lounge area and convenient towels. Good facilities and helpful staff. Very nice Nepalese waiting staff. Virtually private beach.”
“We have been here many times and we'll be back many more times in the future.....”
“The hot springs, but the pools are a bit small & too few! Too many people used most of the time!”
“As always the Shangrila service shines through with thoughtful gestures from check in , eg guy on duty at checkout was great despite stress, cold coconut milk at check in, Bella at lounge attending to us for complimentary live music on wkend from 3 to 5 pm, the pool boys, Aaryn for 1st hr complimentary bicycle ride - NO complimentary bicycle fr Hilton despite advertisement for complimentary bicycle and free shuttle fr Haikou airport (be warned that Hilton Meilan's shuttle goes off fr airport at 3pm). CX flies in at 3.40pm. Btw breakfast is the BEST at the Shangri la!! Best part is Shangrila experience is less than 40% of S'pore price and offers very beautiful views!!!”
“All stuff is very friendly but Cara Chen is great person.”
“It's an excellent hotel and all the staff there were friendly and helpful! We enjoyed our stay very much. Will definitely come back again. ”