“We have a very good time at hotel. Staffs are very polite and helpful.”
“Breakfast is delicious! and the hotel is luxurious! The happy hour and the tea time was in a perfect area and so is the serene view from the restaurants. Its next to a mall, outlet and the city is few minutes away!”
“Felt like being at home. Staff was extremely courteous and helpful. Well worth the stay and drive.”
“Excellent service! This place is a far getaway from the busy streets of Japan thus a good place for weekend stay in vacation. I like the size of the luxury twin room better than the regular twin room.”
“Good location, right next to the outlet mall. Very nice staff and great amenities in the room. If you stay during the week (Monday - Friday) the free happy hour service is excellent.”
“Extremely comfortable. Tried the western cuisine and it was excellent. Enjoyable stay. Felt extremely welcomed and enjoyed the complimentary drinks.”
“The entire staff was very professional and extremely welcoming. The ambiance was lovely and the room was peaceful. If you miss the hotel bus, you can still get to the hotel by public transportation. Some of the staff speak English very well. I thoroughly enjoyed my stay and wish I could have stayed longer.”
“We liked the free parking and the easy access to the Outlet Mall. In the room, I loved that we were given Lady Grey Tea bags to use. We had a special dinner in the Chef's Terrace Restaurant. Even though we arrived around last order time, we were treated very well by the staff. For the buffet, the staff made more food for us and created beautiful dishes for us from the buffet. We also appreciated having a late check-out on our last day due to me being a Booking.com Genius!”
“Beautiful place with excellent decorations. Professional and courteous staff. Nice restaurants”
“High quality service in almost all aspects. Good bar and restaurants.”