“Staff really friendly & helpful. Exceptional customer service and attention from Leisure Centre Manager Sebastian who went 'over & above' to ensure we enjoyed our visit to the leisure centre. When we went to the sauna & steam rooms, he provided rolled towel for neck / head rest, lovely refreshing iced, lime water, aromatherapy oils and couldn't have been more helpful while unobtrusive. Jets in pools are fabulous, all areas spotlessly clean as was our room & bathroom. We arrived early, no problem, checked out late, again no problem! Food was lovely. Staff lovely. Lively bar with lovely friendly atmosphere. Great value for money in beautiful scenic location.”
“Very handy for town centre and bus stop, near the harbour. Very helpful receptionist, who solved a problem we had.”
“Restaurant was excellent Staff were friendly Bed is comfy Room is clean”
“Totally enjoyed our one night stay here, staff couldn't have done any more for us especially the guy looking after the pool, sauna and steam room.”
“Food is hotel was lovely great views from the hotel”
“I liked the décor, comfort, staff, food, location, view (once you ask for a room with a view) The breakfast menu was excellent, I particularly noticed the meticulous attention to cleanliness in the dining room as occupation of tables turned over. Its on the street, so safety of toddlers would be the responsibility of their parents.”
“The hotel was in the centre and very close to everything......easy walking of only a couple of minutes. Our room had a wonderful view over the bay.”
“All of the staff in this hotel are really friendly and very helpful. The food is fantastic. The rooms are a good size with a comfortable king size bed and fantastic views from our room anyway. The town is lovely and you're just a short drive from Goats Pass, Sheeps head and Mizen head and SO many other beautiful places.”
“Very friendly. Very clean and altogethrr a great trip”
“We were in room 204 over the May Bank holiday weekend . Bed was extremely comfy-good size room and view looking over the sea which was fantastic to wake up to each day. The staff were lovely-particularly the girls doing the breakfast shift and dinner shifts in Chapters-extremely pleasant. Breakfast was great-had the eggs benedict both mornings-eggs were perfectly runny! Swimming pool was really nice and has a sauna and steam room as well. Lady working at the reception there was also extremely friendly and helpful. Overall we had a wonderful stay and would definitely stay here again. Perfect spot to explore West Cork-Baltimore, Mizen Head, Cape Clear, Skibereen etc.”