Royal
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Royal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- Free!All children under 4 years stay free of charge when using existing beds.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All older children or adults are charged CHF 30 per person per night for extra beds.
- There is no capacity for extra beds in the room.
- All children under 2 years are charged CHF 25 per person per night for children's cots/cribs.
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Pets
- Pets are not allowed.
What guests loved the most
“location(walikg distance from old town and very close to the riverside), clean and spacious room, good view from the balcony, breakfast, free mobility card to use all the buses,”
“The staff were more hospitable than any 5-star hotel establishment. They made me feel right at home and assisted me with every situation or question at any time of day.”
“The waitress at breakfast was very friendly. The view of the lake and mountains was fantastic.”
“From the moment we walked into reception, the staff were extremely friendly, polite and helpful. In asking us what we wanted to see and do, they would advise us of upcoming weather conditions or train timetables, we were even given a parting gift when we left. This is a small traditional Swiss hotel with the most amazing views overlooking Lake Lucerne and the second time we have stayed there, highly recommend.”
“Amazing view of the lake and balcony, the eggs were specifically cooked extremely well (likely because they're not unlimited) and very friendly and helpful staff”
“Very clean room, the view from the room, the breakfast and the people were simply amazing”
“Easy walking distance to city. Superb lake view. Friendly & helpful staff. Beautiful, well-maintained building. Excellent breakfast & service. Comfortable but simple bedroom.”
“nice family owned hotel. stylishly old fashioned interior. great views of the lake. ”
“Staff are VERY friendly and helpful. Gorgeous lounge area. Hotel is VERY clean. View wonderful from our balcony.”
“Staff at reception and in the breakfast room were extremely friendly helping and professional.”