Royal Petrol Hotel

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Royal Petrol Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • All older children or adults are charged KZT 5000 per person per night for extra beds.
  • All children under 2 years are charged KZT 5000 per person per night for children's cots/cribs.
  • All children are welcome.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Free!All children under 6 years stay free of charge when using existing beds.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

• Important Notice
  • Please inform the hotel of the flight details, if you require a free airport shuttle service.<p>Please inform Royal Petrol Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>

• Pets
  • Free!Pets are allowed on request. No extra charges.