Rixos Almaty Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Rixos Almaty Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Free!All children under 6 years stay free of charge for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged KZT 8400 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- The swimming pool will be closed for the annual maintenance works from 26 June until 9 July 2017. The hotel apologises for any inconvenience.
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Pets
- Pets are not allowed.
What guests loved the most
“It is a very comfortable hotel. Everything is absolutely perfect in this hotel.”
“Staff very helpful and friendly. hotel comfortable and quiet ans clean. Bit light on bath gel none left in shower. Only enough for 1 shower / day-Personally like 3 at least.”
“Massage by Inura at spa excellent. My breakfast plate was removed twice before I finished - staff need to learn cutlery up or down for removal. 1 bedside lamp not working and bath drain ineffective in 426”
“- Luxury - V.good breakfast buffet - Proximity to City center and business area”
“I like the hospitality of the staff at Rixos. They were very attentive and professional throughout my staff there. The spa and swimming pool is great too !”
“The first hotel I have stayed in in Kazakhstan that is actually 5 star. It is a little, but only a very little, more expensive than some of the other 'so-called-5-star' hotels, or the many 4-star hotels, but the Rixos is infinitely better, and thus much better value for money. Next time I am in Almaty I will definitely stay here agin - if I can afford to splurge - and if I can't I will go for one of the genuinely cheaper options. The 'value-luxury' hotels are pointless, neither value nor luxury!”
“the lobby atrium was very nice to sit. very spacious and roomy.”
“The building is a pastiche of the grand belle epoque hotels with a kitsch twist to it, but the facilities and the cleanliness are spot on. The breakfast spread was really good too”
“Awesome breakfast. Very friendly and helpful staff. Very clean and well serviced. Late night bar and menu. Excellent lounging facilities in the lobby area.”
“i forgot my Credit Card in the hotel but it was easy to get it back) stuff imidiatly helped me on the phone”