Residentsiya (Izvolte) Hotel

Ulitsa Suvorova 25 , 344006 Rostov on Don, Russia
Scores
  • Cleanliness
    9.4
  • Comfort
    9.1
  • Location
    9.3
  • Facilities
    9
  • Staff
    9.2
  • Value for money
    8.5
  • Free WiFi
    7.7

Hotel map
Food & Drink
Perfect coffee!
Restaurant (à la carte)
Bar
Special diet menus (on request)
Breakfast in the room
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Concierge service
24-hour front desk
Ticket service
Express check-in/check-out
Luggage storage
Private check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Russian
English
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Daily maid service
Laundry(Additional charge)
Accessibility
Emergency cord in bathroom
Toilet with grab rails
Lower bathroom sink
Wheelchair accessible
Pets
Pets are not allowed.
Outdoors
Terrace
Outdoor furniture
Wellness facilities
Fitness
Fitness centre
Spa/wellness packages
Spa Facilities
Spa and wellness centre(Additional charge)
Sauna
Hand massage
Hair treatments
Head massage
Foot massage
Hair cut
Full body massage
Hair colouring
Body scrub
Couples massage
Body Treatments
Body wrap
Facial treatments
Beauty Services
Back massage
Pedicure
Neck massage
Personal trainer
Manicure
Yoga classes
Waxing services
Massage(Additional charge)
Fitness/spa locker rooms
Fitness classes
Parking
Street parking
Secured parking
Private parking is possible on site (reservation is needed) and costs RUB 500 per day.
Business facilities
Fax/photocopying
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Heating
Newspapers
Room service
Designated smoking area
Shuttle service
Facilities for disabled guests
Soundproof rooms
Shuttle service (additional charge)
VIP room facilities
Packed lunches
Air conditioning
Non-smoking rooms
Lift
Shared lounge/TV area
Safety deposit box
Bridal suite
Airport shuttle (additional charge)
Car hire
Barber/beauty shop
Allergy-free room
Family rooms
Non-smoking throughout
Activities
Bikes available (free)
Bicycle rental (additional charge)
Table tennis(Additional charge)
Cycling
Evening entertainment

Policies

  • Billing/invoices
    • Official invoices (for tax/billing purposes) are available at this property for business travellers.
  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Residentsiya (Izvolte) Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children under 12 years are charged RUB 1000 per night for extra beds.
    • All further older children or adults are charged RUB 2500 per night for extra beds.
    • All children under 2 years are charged RUB 500 per night for children's cots/cribs.
    • All children are welcome.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Important Notice
    • Please note that Russian citizens are kindly asked to present their Russian passports upon check-in. Foreign guests are also required to show their valid ID.<br><br>Please note that the spa centre is currently partially under reconstruction.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Lovely design, very comfortable room (we stayed at apartment with 2 kids), great location for walking city tour. Kristina receptionist is the best!!!”

, United Kingdom

“The best value for money in Rostov on Don & very helpful staff”

, France

“Excellent hotel located right in the centre of town close to all good restaurants and places to see or visit. The Spa is very good and free for hotel guests.”

, Spain

“Nice warm staff and very nice ambience, comfortable rooms. Have stayed at other top rated hotels in Rostov, but this was my best experience.”

, United Arab Emirates

“The hotel is clean and fresh.Large screen for football fans. Tasty breakfasts. Staff is friendly. Nice location - close to Puskinskaya street.”

, Russia

“Where do I begin? Staff and accommodations are like in world class hotel. Receptionists (Yana & Taisia) were exceptionally friendly, professional and competent. Same goes for the rest of staff. Room was spacious, modern, sparkling clean like in the best of hotels. The hotel restaurant can rival some of the best Italian restaurants. Breakfast was of the highest quality and variety and plentiful. In short, in Europe and USA for accommodations and service like in Hotel Izvolte expect to pay 3 to 5 times more, depending on location. I'd highly recommend this hotel to anybody traveling to Rostov on Don.”

, USA

“One of the best private hotels I ever was. Restaurant is best in the city, IMHO. Absolutely positive emotions.”

, Russia

“Расположение,чистота,очень предупредительный персонал”

, Russia

“Понравилось абсолютно все - отличная мягкая постель, чистота, очень красивая ванная, есть все что нужно. ”

, Russia

“Шикарный отель, абсолютно соответствует 5 звёздам, второй раз посетили этот отель, очень долго выбирали, и в конце концов остановились опять именно на нем, шикарные завтраки, приветливый персонал, шикарная кровать, белье меняли каждый день, я очень требовательный путешественник, ни первый год путешествую, очень была удивлена уровню этого отеля, рекомендую всем, кто хочет окунутся в роскошь и тихий комфорт, к сожалению посещаю Ростов для очередного обследования в онкоинчтитуте, очень приятно возвращаться в этот отель, забывая обо всех проблемах!!!!”

, Russia