Residence Inn Phoenix NW/Surprise
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Residence Inn Phoenix NW/Surprise accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:30
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 18 years stays free of charge when using existing beds.
- All children are welcome.
- One further older child or adult is charged USD 10 per person per night when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged USD 10 per person per night in an extra bed.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Very nice facility in a very nice area of sports complexes, more of a family or travel destination. Very clean.”
“Entire facility and room VERY clean, every room is a suite, the bed is one of most comfortable we've had anywhere, kitchenette well stocked and also very clean, extra towels already in room (standard), Staff VERY helpful, courteous, well informed about their entire facility and surrounding area, multiple breakfast selections in clean kitchen area with sufficient comfortable seating, wonderful lobby seating and outdoor pool & fireplace, pricing comparable to other local hotels, but much better in provisions and amenities. We will be back.”
“nice touch to have "float toys" for the kids in the pool. breakfast was excellent”
“The spacious room was beautifully laid out and felt like a home for 2! It was well equipped with everything we needed to enjoy our stay.”
“Breakfast was great selection, and lady running it was so sweet.”
“The apartment was spacious, with all the necessary amenities: lounge, separate dining area, kitchen and even a desk. The kitchen was fully equipped, both bathrooms neat and also spacious. The staff were very helpful and friendly, and gave us good advice regarding the choice of a restaurant. The breakfast was delicious, huge choice. Also the swimming pool was much appreciated. Recommended !”
“Located minutes away from restaurants and shopping. Hotel was clean and staff was friendly. The kitchen was perfect size and had everything we needed.”
“great breakfast selection...eggs, different kinds of sausages and the best coffee I've had in a while and the hot tea selections were great!”
“The whole experience was wonderful, from the moment of check-in to check-out the experience was great. The staff was nice and treated you like family. The breakfast was hot, always ready on time and included various options. The pool area, exercise room, and laundry room was clean and inviting. I will truly stay again.”
“The bed was comfortable. Good breakfast. Friendly staff. Clean hotel.”