Renaissance Suzhou Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinRenaissance Suzhou Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged CNY 155 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“Comfortable room with plenty of space. Relaxed feel to hotel. Great staff. Got free breakfast which was good. Excellent lobby space. The room service robot was an amusing touch.”
“Excellent hotel, excellent staff, clean, contemporary, good location, great rooms. No complaints at all. Breakfast: Very good international spread, clean and fresh. I'm vegetarian and there were several options. Staff were attentive, tables were always available and the room for breakfast was contemporary.”
“Very comfortable bed, friendly staff, good location , clean”
“Swimming pool, spa, overall comfort, breakfast is good”
“I've stayed here previously so knew what an excellent hotel it is. Tip, book a room with access to the executive lounge upstairs. Free afternoon tea 2.30 to 5.30pm. Free alcoholic drinks and cocktails 5.30 till 9.30pm. food also free which includes pizza a roast or fish vegetables or rice and cakes are also available on evening. Staff at all levels are fantastic, they really want to please and are keen to engage with visitors , one of the friendliest hotels I've stayed in.”
“One of best hotels that we have stayed during this trip to China. Well located opposite a large park. Excellent service from check-in, lobby to lounge staff. Special commendation to Lynn (executive lounge) who has been most helpful & friendly !”
“Received an upgrade by kind front desk. Nice and friendly stuff. Very clean room and excellent breakfast.”
“Todo en global. El desayuno perfecto. Comida de calidad. Habitación muy bien”
“尼盛在苏州新区，去景点不远也不近，周围环境很安静。酒店设施全面，在冬天仍开放泳池的酒店很少了。房间很干净很大，床很舒适。二楼中餐厅价钱适中，出品精致。”
“環境很舒適，服務態度也很棒！雖然這次遇到一些廁所的問題，但是他們能夠即時道歉並且馬上換房間，而且還給了些許的賠禮，做到五星級該有的態度～但是更希望他們能把房間檢查好一點，這樣就可以避免問題發生”