Red Planet Cagayan De Oro

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Red Planet Cagayan De Oro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • Children cannot be accommodated at the hotel.
  • There is no capacity for extra beds in the room.

• Important Notice
  • Full pre-payment is required at the time of booking. Please note that rates are non-refundable, non-cancellable and non-amendable. Failure to arrive at the hotel will be treated as a no-show and the entire stay will be cancelled and no refund will be given.<br><br>===<br>Guests are strictly required to present the same credit card used to guarantee your booking when checking in / making payment at the hotel. A valid photo identification must also be presented upon arrival.<br><br>If you are checking in / making payment using another cardholder&apos;s credit card, kindly provide the following to the hotel upon check-in:<br>1) Authorisation letter with cardholder&apos;s signature<br>2) Copy of the cardholder&apos;s credit card (front and back of card with cardholder&apos;s signature)<br>3) Copy of valid photo identification of the cardholder<br><br>Please note that hotel may contact the cardholder for verification purposes.<br><br>===<br>Please note that cancellation and no-show fees are subject to applicable taxes and service charge.<br><br>===<br>Please note that bottled drinking water is available at the Front Desk, subject to an additional charge.

• Pets
  • Pets are not allowed.