“The staff is absolutely amazing at check in the woman working I believe her name was Charlotte she remembered my husband and I from last year as that is where he proposed and I was fortunate sniff to share that experience with her. Can’t wait to return ❤️”
“We were centrally located to food, entertainment, and the solo locks. The room was comfortable and clean. Very unique hotel.”
“Local beer in the bar was good, Great burger and long island ice tea. Pillows and bed were comfortable. View was pretty Location, Great if you are there to see the locks, and tourist stores. Supposed to be haunted, didn't see a spirit.”
“The desk attendant treated our Grandson so great he had his picture taken with her, she gave him little rabbit ears . It was his ten year special trip with his Grandparents a trip we give each Grandchild when they turn ten. Your hotel was the HIGHLITE!!!!”
“Hotel staff was excellent. They did their very best to accommodate us. Perfect location downtown, we could walk everywhere we wanted to go. There was an issue with their boiler system the last day we were there so we did not get hot showers, they discounted our room even though we didn't complain.”
“The restaurant was outstanding. We enjoyed the dormer windows in our room, and watching a ship pass through the lock.”
“the location of the hotel is good. restaurant food is good.”
“The location of this hotel is fantastic. The services offered were very good. The facility was clean and close to all the places we wanted to visit.”
“The staff was wonderful. The beds were comfortable. We didn't eat at the restaurants so I don't know about those. The location was perfect - next to the Locks and the shops.”
“The bed was very comfortable. Felt very safe there”