“very poor breakfast Pool out of order and also hot tub room very comfortable but the walls were very thin and you could hear everything from the corridor and other rooms very noisy die to this”
“Breakfast was really good serve lots of hot foods only downside was the spa was not working under remodeling but they made arrangements with other hotel to use their spa”
“Cool rooms, soft beds, quiet night,and nice breakfast bar w coffee and juices.”
“The hotel has been upgraded since my last stay years ago. The room was very comfortable clean and quiet. When we arrived the desk manager met us not only with a smile but a handshake. He introduced himself and wanted to make sure our stay was great. He even called us in our room after we had settled in to make sure we were happy. I used the hotel washer and dryer. They worked great and was able to dry both loads with the 60 minute time on dryer, felt that was a bonus. The whole facility was very clean. Breakfast was wonderful every morning never had to ask for anything. Highly recommend this hotel.”
“The pillows were great but the bed was not very comfortable.”
“The continental breakfast was very good. Lobby was clean.”
“We were in this city for my dad's passing and funeral so it was a difficult trip. The manager gave us a "bereavement" rate on our room which was much appreciated. We even received a sympathy card! The room was very clean however the hallways and laundry room needed some serious updating. Good standard hot breakfast, included in the price. Very quiet and restful. We would stay there again.”
“Clean hotel. Courteous, professional staff. The young man who checked us in introduced himself with a handshake and welcomed us to Ottumwa and Quality Inn. His name was Nate, I believe. Was impressed with his customer service skills.”
“Good breakfast choices. The night clerk Max was exceptionally nice and helpful.”
“The room was clean, AC cooled, plenty of towels, breakfast was great, hot or cold offered, easy access to room.”