“The room view was excellent, the coffee machine at breakfast is a winner, the choice at breakfast was huge, the front desk staff at check in was very professional, helpful, clear and easy to understand, friendly, polite and genuine.”
“Comfort, atmosphere and view. Staff very helpful.”
“We had a room with a Harbour view which was lovely. The room was clean and comfortable.”
“The room was very spacious & had everything we needed.”
“The room was clean and tidy usually in a place of this age it shows. you wouldn,t think that it is an old building at all. Well done cairns. the service by their people who work there was good.”
“The air con was noisy, and the room stuffy. It was pretty uncomfortable. My partner had to fix the toilet as it ran after it was flushed. Run down hotel”
“Beautiful and very classy. Staff went above board to ensure we had a wonderful stay.”
“great location with talking distance to the reef terminal very friendly receiptionist that help us to check in earlier and give us a room in higher level the room is clean and cleaner make up room everyday”
“Exceptional swimming pool and floating pillows, comfortable pillows, close to shops”
“Everything!! Our room was upgraded to a premium room free of charge!! Close to everything!! Food was awesome and very helpful staff! The concierges are our do this world!! Ashley!! Thanks for such a great service!!”