“Cezar in reception was so PERFECT and helpfull, he changed my room because of my bad WIFI connection. The other stuffs were average. They charged me for acommodation twice time. And after my ask, they return my money back from account. The location was nice. Rooms were clean. The price is ok.”
“The biggest and most comfy bed you can imagine - loved it! The location of the hotel is really convenient and easy to reach and it is not noisy at night, which is a plus. The staff is super friendly and the lobby with all the books and all the tasty varieties of tea makes it really cozy.”
“Nice and clean rooms, friendly atmosphere, great service and good public transport connection.”
“The staff are very helpful and friendly, room is big, good location near a metro station. Bed was comfortable and big, the room came with a mobile phone that we could use for calls and Internet, which was a new thing to see in a hotel. ”
“Excellent location. Parking on premises, though not free. Great staff. Price. Very short walk to a Metro station”
“Very distinctive use of art and architecture in room features... Staff were efficient and friendly ...”
“I liked the hotel very much. The facilities were great. The staff warm and friendly. A very modern and relaxing hotel. The reception area was lovely. The room brilliant.”
“The staff were incredibly nice. Location is great. Very reasonable price. Good breakfast. As someone who has lived in Barcelona for 3 years (as an American), I thought Pol y Grace is probably the best value for money hotel I've stayed at since leaving Barcelona. I will definitely stay here and recommend.”
“Everthing was great, beds, room, bathroom, breakfast and the location. People are vary friendly. Cannot think about anything negative.”
“It was just an amazing experience, Staff are VERY nice, helpful and kind!!! Super clean, the services were perfect! Like our heating did not work and we informed them and in less than 5 min, they came to our room with a new heater! Very close to Metro, restaurants and super markets!”