“This is the second time my daughter and I stayed at this property. We really enjoyed our time, as the place was beautiful, close to public transportation, in a great area with restaurants and shops close by, and very clean. The staff was very professional and willing to help us all the time. We will definitely go back to this hotel the next time we are in Santiago.”
“Being walking distance from the Costanera shopping mall was convenient.”
“The maids were very kind and helpful. The same goes for the waiters at the restaurant, and some of the staff at the front desk.”
“Service and room design with lounge and dining table.”
“The apartment gave us enough space for our family with 2 young children. However the reception & concierge were like hotel which was great. They spoke English and were very helpful, e.g. organising airport transfers. The included breakfast was nice & easy aswell. ”
“Breakfast included was plentiful and we liked the closeness to the train line. The room was very sufficient for ta family of four and it was quiet.”
“Our stay in the hotel was really comfortable. The room for four people was spacious and everything was really clean. Also the breakfast was great!!”
“Front desk staff and concierge were very helpful. The hotel is very close to a metro station and in a great area.”
“Centrally located. The staff was very good, particularly the manager Roxanne.”
“Staff was very helpful and courteous; room was clean and beds very comfortable; hot buffet breakfast was fresh and very good. We had written the hotel several months in advance to request soy milk with breakfast (which apparently is not as common in Chile as in the United States), and they had that note in their file and the item on hand, which spoke volumes about their attention to guest satisfaction. Also, the dining room provides outdoor porch seating for breakfast, which we greatly enjoyed. The hotel is non-smoking, which is a huge plus as well (didn't realize that that is not the standard in Chile, as it is in the US).”