Piccolo Hotel Opera Karuizawa

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cash only
  • This property only accepts cash payments.
  • Credit cards are only needed to guarantee your booking.

• Check-in
  • 15:00 - 21:00

• Check-out
  • 07:00 - 10:00

• Children and extra beds
  • There is no capacity for extra beds in the room.
  • Children cannot be accommodated at the hotel.

• Important Notice
  • Please note children must be 12 years of age or older to stay at this property.<br><br>Smoking is not permitted inside the guest rooms.<br><br>Free pick-up service from Shinano Oiwake Train Station is available upon request. Please make a reservation at the time of booking. Please also note that pick-up is not handled by a large vehicle. Some guests may be asked to ride a taxi in case the passenger limit is reached.<br><br>To eat dinner at the property, a reservation must be made in advance.<br><br>Guests can stay at this property for a maximum of 3 consecutive nights.<br><br>Guests must vacate the property between 10:00 - 15:00 each day due to daily cleanings.<br><br>Please be informed that there are no restaurants/shops located within a walking distance.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Piccolo Hotel Opera Karuizawa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>

• Pets
  • Pets are not allowed.