Phoenix Island Resort Sanya ( Ocean Dream)
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardPhoenix Island Resort Sanya ( Ocean Dream) accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All further older children or adults are charged CNY 658 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note that check-in area is at Phoenix Island Building A.<br><br>During Chinese New Year (26 January to 11 February 2017):<br>- A prepayment of the total amount within 48 hours is required after reservation made. The property will contact guests directly with payment instructions via bank transfer.<br>- Breakfast fee is CNY 258 per person per meal.<br>- Extra bed fee is CNY 658 per person per night. Breakfast is included.
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Pets
- Pets are not allowed.
What guests loved the most
“Love the view and exclusiveness of the Island. Feels very much like living in Sentosa Cove. Recommend to take higher stories of the hotel. Swimming pool was located in a strategic position. Lots of newly weds taking photos there. Not really meant for swimming but more for photography.”
“Horrible, very dirty room, as for room change, turn out to be even worst”
“I tried 3 hotels in Sanya and this is the best one. Easy access to many activities like jet ski or scuba diving. All is organized by the Hotel. Beach very close and amazing. Great pool with sea view. Breakfast and dinner very tasty. And room very clean and luxury.”
“Typical Chinese style breakfast. Nothing to complain. The spread was not what I expected..could have been better.”
“The location is great and the buildings do look fantastic ”
“Shuttle bus (golf car) to the city really runs more or less frequently”
“Enjoyable resort, for our family vacation; nice swimmingpools, playground and shuttle service running from the island to the city. Lots of fun for our kid. Even different types of bikes available, I liked that. Excellent quality modern rooms. Nice views of the South China Sea, Sanya City or harbor depending on room.”
“Классный отель! Все новое. Красивый номер, в котором сенсорное управление. Удобная кровать. Прекрасный вид с балкона. Все чисто. Нам дали 19 этаж, чему я была очень рада. Вечером лежишь в ванне с пеной и смотришь на шикарную подсветку отелей острова Феникс, красота!!! Такие отели как Феникс запоминаются надолго своей оригинальностью. На ресепшн понимают английский язык. С удовольствием бы посетила его ещё раз!”
“酒店房间空间挺大的，最重要的是服务好，景美，每天起床可以看日出，下午可以看到日落，床单被罩也每天都更换。”
“在我们办理入住时酒店前台告诉我们已经帮我们免费升级成家庭套房的全海景房，家里老人孩子进入房间特别开心”