Phoenix Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Phoenix Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 13:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Pets
- Pets are not allowed.
What guests loved the most
“good location, lots of places to eat near by, a 5 min walk from Queensway tube station. The bed was comfy, the breakfast was good, lots of choices! The room was cleaned everyday with a top up of tea/cofffee/biscuits. The staff were friendly, free luggage storage - which is always good!”
“It’s very well located, rich breakfast, the staff are extremely friendly , my room 205 was recently renewed and looked amazing 😉 will be back there for sure !”
“The waitresses were especially good and breakfast was good”
“Great hotel and location, couldn't fault anything. We didn't check in until 11pm and the receptionist was very helpful in pointing us in the right direction for food. The room was lovely and clean and the bed was comfortable. The continental breakfast was also great with a choice of cereals (gluten free options available), croissants, toast, boiled eggs, fruit, ham, cheese and various spreads. I would definitely recommend this hotel and stay here again in the future”
“Boutique style double bedroom & bathroom. Great variety at breakfast. Overall a fabulous hotel”
“This was a very basic hotel, fitted the purpose of our trip - going to a football match and a concert. The room was rather small but comfortable and clean. It even had a bathtub. Very good and basic breakfast included, but you could purchase more expensive one if you wanted. The WIFI was fine and served its purpose. Friendly staff and nice. Old fashion seating area on the lobby floor. Perfect hotel if you are not going to spend your day in the room but exploring London. Short walk from subway.”
“Pleasant and clean room and bathroom. Good view over the small garden/park. Location very close to Bayswater tube.”
“Best water pressure in the UK! Hot chocolate in the rooms. Nice service and very clean. Highly recommend. Rooms are small - but who cares?”
“exceptional value , very modern and clean with great staff”
“Staff were friendly and helpful. Bed was comfortable, shower pressure amazing. Wifi was fast and good coverage. Very close to 2 different tube lines making it easier to get around London.”