Pestana Ilha Dourada Hotel & Villas
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Pestana Ilha Dourada Hotel & Villas accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 12 years stay free of charge for extra beds.
- All children are welcome.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
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Important Notice
- For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.<p>License number: <strong>NºRNET6526</strong></p>
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel was quiet as it was out of season but we were made to feel incredibly welcome by Maria and had a wonderful stay - the staff were very helpful with restaurant recommendations, helping us with recommendations and how we could spend our time.”
“The staff. They we're very friendly throughout our stay, and always made efforts to make our stay at Porto Santo pleasant. The manager, in particular, was genuinely committed to provide a helpful, proactive attitude, going always a step further and showing a great professionalism and flexibility that can easily turn a short stay in something memorable. The overall space is quite calm and peaceful, and although the hotel was full, we didn't notice the traditional hassle. The rooms are very well kept and clean.”
“The hotel is quite new and offering several types of accommodation. The staff is outstanding pleasing and pampering you as possible as they can. The only negative thing i can point out is related to the reduce size of the beds. Maria João is a fantastic manager.”
“Director/GM of the hotel was extremely friendly and helpful. Awesome decor of the hotel - Portuguese warmth mixed with simple Nordic design. Very short walk to the beach. Swimming pool and other facilities were good. Tasty breakfast.”
“The hotel is peaceful with an excellent pool and a short walk to the beach. The staff are outstanding and go out of their way to make the stay relaxing and enjoyable.”
“We stayed one night for our honeymoon and it was amazing! The staff were so friendly and Maria and Marta were so hospitable and made our stay very enjoyable. The rooms are beautiful.”
“New hotel, probably the best on island. Absolutely clearly and very kindness staff.”
“The staff was amazing, especially the hotel manager. They are eager to help with whatever you need. We went there in our honeymoon and we got a nice room decoration with a champagne included and also the room had the best view. We also got a free transportation to the port. The hotel is bright new and stylish. It is pretty close to the beach (200m).”
“super friendly staff who bent over backwards to make our stay memorable. The hotel was truly superb - as it was literally brand spanking new. Highly recommended.”
“Very friendly staff and service, well organized hotel with many possibilities, absolutely recommended; dinner snack and breakfast was very delicious and an absolute eyecatcher! The rooms are made with love, huge, luxurious, clean, high quality. Perfect accomodation!”