Park Grand London Lancaster Gate
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Park Grand London Lancaster Gate accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- In order to cancel your booking free of charge, please cancel before 14:00, 24 hours prior to the date of arrival.<br><br>Please note, the credit card used to make the booking must be presented upon check-in.<br><br>Payment Information (Multiple Bookings): For guests that make a reservation for 9 rooms or more, the hotel will charge the credit card with 25% of the total booking cost at the time of booking. This amount is non-refundable. The remaining 75% will be charged to guest's credit card 14 days before arrival date. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.<br><br>Cancellation Policy (Multiple Bookings): If guests make a reservation for 9 rooms or more, cancellations made less than 28 days before arrival will result in the hotel charging the credit card with the cost of the entire reservation.<br><br>In case of advance purchase bookings: The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Each time we have stayed at the Park Grand has been excellent. The clean and comfortable room, friendly staff, great breakfast and little extras make for a perfect stay!”
“The staff are stars - super helpful and genuinely happy to chat/help/advise. Rooms are clean, modern and well equipped. A free mobile phone for the duration of your stay is a very useful thing. Breakfasts are good and varied and served with a smile. Equidistant from both Paddington Station (v. handy for Heathrow Express) and Lancaster Gate (central line). 5 minute walk tops either way.”
“Front desk was winderful!”
“Friendly staff, good size room. Nice and well kept, seemed recently renovated.”
“ A small hotel, a short walking distance from Pedington & Landcaster stations. The hotel is great! Very friendly and helpful staff, great breakfast, very clean and comfortable. ”
“The staff was kind and very helpful especially Mr. Bogdam . The location is good .There are two stations close to the hotel which make it easy to go to London attractions . The handy device was great to connect to my relatives who live in UK and the free internet which I used many times during my stay The room was clean with nice decoration and well organized If I visited London again ,I will stay in this lovely hotel”
“The hotel was quiet and there was no outside noise. The staff were very welcoming”
“Nice location close to Hyde park, super nice team, would happily stay again.”
“VERY WELL RUN HOTEL WITH EXCELLENT STAFF - BEAUTIFULLY APPOINTED HOTEL.”
“Hotel was very cozy and customer service was excellent. I also rekommend hotel afternoon Tea which get also gluten free.”