“Good breakfast. Clean environment! Good service from 90% of the staffs.”
“check in was awful- receptionist (male) was very rude . then rang me two hours later to inform me about a breakfast deal despite it being so late at night!.. Gym staff were very friendly and nice. So was the bell boy WALTER who was lovely and very helpful. the door staff were very friendly. - just crappy reception staff”
“I like how friendly and very accomodating are the staff. They were really helpful.”
“Great spacious room, small but convenient swimming pool”
“nobody helps to move up the luggage once we arrive”
“Road infront of hotel under construction not easy to get a taxi. Not all service staff understand English.”
“The personnel in the VIP lounge was fantastic and the service was excellent. Room size was very good with a nice view. Always enough drinking water in the room. Nice breakfast, although missed more cheese.”
“restaurant is extremely busy with 'clientele' who help themselves to massive amounts of food and sometimes things were not replenished quickly enough. Also the queue for omelettes was crazy on the busy weekends and I ended up deciding not to bother with breakfast as a result.”
“Room very spacious and very clean Staff very friendly and efficient Great location”
“It was located conveniently enough to take public transport or taxi to popular destinations. Also walking distance to the lake and ferry terminal to Gulangyu Island”