Palace Hotel, a Luxury Collection Hotel, San Francisco
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Palace Hotel, a Luxury Collection Hotel, San Francisco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 17 years stay free of charge when using existing beds.
- Up to two further older children or adults are charged USD 40 per person per night when using existing beds.
- All children are welcome.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged.<br><br>The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants.<br><br>Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are travelling with a dog.<br><br>On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details.<br><br>Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“It was a beautiful hotel! It was incredibly outfitted for the holidays, so classy. The rooms were so big and nice, the beds are SO comfortable. Room service was so fast and there was so (!) much food!”
“Very friendly personnel, great location, beautiful building!”
“A very elegant hotel and my preferred home away from home in SF.”
“Best hotel I’ve ever been in SAn Francisco. Magnificent dining area. Great location. Right next to BART stop.”
“The actual building is stunning Rooms and beds v comfortable”
“The staff where wonderful always cheerful and willing to go out of there way for you The bed super comfy and room very spacious Liked the attention to detail”
“A really luxurious hotel in the heart of San Francisco. The reception area is just beautiful, and the staff were all really friendly and lovely! The front desk receptionist even gave me an upgrade which was an unexpected bonus. The room was fabulous, I had a palace suite, which was comfortable and enormous. The gym and pool facilities were a great way to start the morning, and they opened nice and early. Overall, a great stay, and would highly recommend!”
“WiFi should be available in all rooms without additional charge. Standard in most hotels now. We did not like having to sit in the lounge at 01:00 just so we could talk to our children in the U.K.”
“The Palace breaths spirit and atmosphere. It is a place to feel famous and faboulous!”
“very clean hotel, amazing lounge, very nice bar. the concierge was extremely helpful”