Palace Hotel Tokyo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- Children cannot be accommodated at the hotel.
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Important Notice
- An accommodation tax per person per night is not included in the rate and is to be paid directly at the property.<br><br>The club lounge is open from 07:00 until 22:00.<br><br>Guests who stay in the Club Deluxe, Club Deluxe Twin, and Club Deluxe King Rooms are required to have breakfast at the Club Lounge. Guests staying in these rooms will be required to pay an additional fee if they wish to dine in the Grand Kitchen.<br><br>Please note that the maximum occupancy of the room cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.<br><br>Please note that the hotel will undergo a scheduled power outage due to facility inspections and electric facilities including air conditioning, TV and fridge will be out of service on the following dates/times: 8 January 2018, 00:00-4:00 (the next day).<br><br>Please note the on-site pool will be closed on 14 January 2018 due to maintenance.<p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“We lioved staying here. Staff was very helpful and friendly. Location overlooking imperial gardens is convenient for transportation, being a few blocks from the main Tokyo rail station.”
“Almost everything, from location to room cleanliness, restaurants, and staff. Perfect sunset view if you choose the room facing the palace side.”
“Wifi is good, location is ok and it takes 5min walking to Tokyo station.”
“This is a breakfast to look forward too . outstanding selection of everything .their waffles are exceptionally good . bread selection was yumm too . tried Crown the french restaurant OUTSTANDING!”
“What an incredible hotel. The room was serviced twice a day. Breakfast was more than ample and exceptionally fresh. The sunblocker blinds were perfect for getting quality sleep. There waa sufficient toiletries and was replenished twice daily. In room dining is swift. There's a beautiful chapel (overlooking the Imperial garden) and everything a bridal party could want to ensure a perfect day. The pool, fitness and spa overlook the Imperial garden as well.”
“Free upgrade, top service, amazing view, high-value balcony, anticipated check-in”
“A wonderful staff who try very hard to please. The hotel is in a great location, convenient to the rest of the city, yet being on the side of the Imperial Gardens, offers a bit of tranquility. The standard rooms were quite comfortable, and of good size for Tokyo. Lots of mirrors with a spacious bathroom. Each evening there was a jazz pianist in the playing in the lobby, which was quite enjoyable. The hotel outlets are quite expensive, but also very good, and there are a number of other options with lesser fare in the B1 of the building or the area around Tokyo Station, 5 minutes away.”
“The level of service is out-of-this-world! Excellent location opposite the emperial palace. The view on the palacial park is stunning.”
“Ambience, service excellent, great view, good food, good location”
“The bed is just spot on - not too soft, not too hard.”