“The staff were very nice and helpful. The location is in front of the famous otaru canal. Sakaimachi shopping street is one block away.”
“After my booking, the hotel has contacted me to confirm all the booking info. E.G. I was notified of the extra $ for kid under 12 as well as the cost for parking. They were fast to respond!”
“All the staff were helpful. Professional and efficient”
“The classic of a Japanese hotel. Staff is super helpful. My room facing directly toward the canal. Superb view especially with their curve out glass window in the room.”
“Public onsen available as well as private onsen! View overlooking the Otaru Canal is a bonus too.”
“We have a canal view and comer room, a bit small but have extra Massage chair in room too.”
“Friendly staff and service Great location, good view of the canal Enjoyed the public baths, especially in the cold winter”
“View of the Otaru canal was awesome during our winter stay”
“The facilities is superb & the staffs is helpful & friendly”
“The hotel facilities were excellent & the staff services are good”