Okura Act City Hamamatsu
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Okura Act City Hamamatsu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further older children or adults are charged JPY 5940 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 6 years stays free of charge when using existing beds.
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Groups
- When booking for more than 15 persons, different policies and additional supplements may apply.
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Important Notice
- Guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.<br><br>Children sleeping on an existing bed by themselves are charged an adult fee.<br><br>An extra fee must be paid to use the pool, sauna, and fitness centre.<br><br>Rental bathing suits for adults are available.<br>Children under 6 years old cannot use the facilities. Children older than 6 years old must be accompanied by an adult and are charged adult entrance fees.<br><br>Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.
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Pets
- Pets are not allowed.
What guests loved the most
“Great breakfast. Location is very good. Train station and shopping are less then a 5 minute walk.”
“Conventional type of hotel near to JR Station. Very tall hotel building with 45 floors. Fantastic and open view which in a good day you can see Mt Fuji. Rooms are spacious and clean. Beds are comfortable.”
“It's my second time to stay at Okura Hotel in Hamamatsu and it's a great option if you wanna stay in this city. They are very close to the station and the entrance might seem a little tough to find (specially if you come by train) but overall is good and I would recommend if you consider what they offer. Here are some positive points to consider: - A big thumb up for the wifi in the rooms. After choosing the network you won't need to type any password and can start surfing and the is stable and fast enough to make video calls without any problem. - Free English newspaper in the morning. Even if you don't have enough time to read is just great to wake up and see the "Japan Times" right down your main door free for you. Keep in mind that this benefit in not offered in all good hotels in Japan. - The amenities in the bar are just the essential ones but another thumb up for a bottle of whiskey there.”
“+ nice big clean hotel + very good staff: friendly, helpful, + very good location right be side the JR line station”
“Upgrades and the view from my room on 33th floor. The amenities were good, tv channels were ok.”
“Location of my room which was facing the Shinkansen tracks and the Hamamatsu City , Pacific Sea.”
“Very nice hotel with grand city view; cozy room; great loction to the train station and shopping mall.”
“The hotel is very efficiently run. We had breakfast each morning of our stay and I was very impressed by the pleasant service, the selection at the buffet, and the relaxed feeling in the dining room even when there were a lot of people eating. Tables were cleared without fuss and new people seated all in a very welcoming and warm way. I liked the hard bed, my partner wasn't so keen, so that might be something to watch for. We both liked that the hotel is within easy reach of JR Hamamatsu, it's very easy to get around the area from the hotel.”
“Helpful staff. Staff speak some English and okay in communication.”
“Nice hotel and location, but the beds are very uncomfortable.”