Oakwood Hotel & Residence Suzhou
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinOakwood Hotel & Residence Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged CNY 250 per night for extra beds.
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Important Notice
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.<p>Please inform Oakwood Hotel & Residence Suzhou in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Easy access to the sub-way and other venue at DuShu Lake”
“Very good hotel, the rooms are incredibly huge and full of every comfort (toothbrush kit, umbrella, slippers, water bottles, ...). Great bouffet breakfast (mixture of european and asiatic food). The staff is kind.”
“The bed is always very nice and comfortable. The staff is always friendly. The proximity to the subway makes local transit very flexible -- overall a fantastic location and price.”
“The room was amazing, by far the best I've stayed in during my 18 months in china. Sofa, kitchen, 2 flat screen TVs, extremely comfortable bed. Superb bathroom with a wetroom and a bath. The place was clean and so quiet. The check in staff were OK- didn't seem to speak much English as they kept talking to us in Chinese but could not fault the staff at breakfast, very polite and attentive, coffee to the table, checked we were ok etc. Breakfast was great, best breakfast ive ever had in a hotel - western and chinese options, breads, cakes, fry up, hot dishes the lot. We had a decent view from our room 1706 but would have been nice to stay facing the lake.”
“The location! It is easy to get to the hotel via metro; very quite and relaxing setting; choices of restaurants around.”
“Overall, I was satisfied with the quality of the hotel especially supportive staff.”
“As always this facility was immaculately kept. The beds are extremely comfortable the shower facilities are clean, with plenty of hot water -- at a consistent temperature. It is hard to beat this hotel when staying in Suzhou. Easy walking distance to the Moon Bay Sub-way station and to a great Western Bar/Restaurant just enhances the facilities.”
“The rooms are spacious and clean -- some have excellent lake views and views into downtown Suzhou. They are very nice at night for sitting and relaxing. The facility has an excellent breakfast buffet in the morning. It also has a short ~500 M walk to one of the best Western Bar/Grills in the area -- a must visit is Coconut at DuShu Hu. Finally if you are a church going individual, there is a lovely Christian Church that has English services for Ex-Pats only 1.5 Km walk along the lake shore. The services start ~10:45.”
“The staff were so helpful while I stayed at this property. They happily contacted a taxi for me every day of my stay in Suzhou. Furthermore, they answered all my questions and gave great suggestions on places to go on my days off. The property was clean, modern, comfortable and overall awesome. I really enjoyed my time at Oakwood.”
“Breakfast is diverse and offers many Chinese and western options. The area seems to be a new developing part of town but it is serene and beautiful. The hotel is practically on the lake how close it is. Also it's near a dead end street a round about which opens up to the beautiful lake. Great staff and just overall a great experience I will definitely go back.”