OYO 101 V'la Heritage Hotel

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • OYO 101 V'la Heritage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • There is no capacity for extra beds in the room.
  • All children are welcome.

• Important Notice
  • A security deposit between MYR 20 to MYR 100 (depending on length of stay or room type) is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<br><br>A prepayment deposit equivalent to 25% of the total reservation amount is required to guarantee bookings made for more than 3 rooms. This deposit must be made within 24 hours of making the booking. The property will contact you after you book to provide payment instructions.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Please note that the full amount of the reservation is due before arrival. OYO Rooms will send a confirmation with detailed payment information. After full payment is taken, the property&apos;s details, including the address and where to collect keys, will be emailed to you.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>

• Pets
  • Pets are not allowed.