“Very good last minute deal. Nice spacious room. The lady was very nice. I can imagine that some people can see her as rude but if you look underneath the surface and be nice as a guest, she will embrace you back. Thank you !!”
“the price is excellent for the room i got, the rooms are super clean and neat, and the staff take good care of the rooms, i would definitely go to this hotel again... P.S i tried 3 different hotels from Novum company ( novum plaza, novum madison) they are garbage, not clean, useless internet connection, rude staff, and the rooms are not for a 4 star hotel.”
“In general everything was ok. The room was big and in good condition. You need to take a tram to go to the city centre, but the tram is very close”
“Clean room, good service. Breakfast was more than okay: coffee, hot chocolate, fruit juice, boiled eggs, bacon, cornflakes, fruit, bread, jam, cheese, yoghurt...”
“Original receptionist was helpful and found us parking. Other staff were not helpful at all.”
“The place is accesible, clean and reasonably priced parking”
“It was clean and good staff welcomed us even it was very late for check in.”
“After a long flight (and food poisoning as part of the trip) I arrived tired and grumpy. The staff did all they could to assist and the level of hospitality was welcomed, given my state. It's not the most glamorous part of the city but the people are very friendly, speak excellent English and nothing seemed to be a problem. If you plan on using the parking, I'd suggest advising the staff before arrival. Tight and limited access.”
“Perfect bed , bathroom , room , everything was new and very comfortable. Personnel very polite . Metro was 100m away . For the price we paid i would visit again and again , just perfect”
“Very convenient location right next to a tram/Ubahn line. Very spacious and well maintained. Excellent breakfast Price was very reasonable if booked in advance and not during any large events.”