“I needed to set up my room for a meeting and the staff went out of their way to do that for me: they brought in a meeting table, chairs and a floor lamp to give it a professional look. Also, Anastasiya at the reception was super helpful in buying a theater ticket for me. While the facilities are relatively old, every space in my room was very clean.”
“Fast check in and out Smiling friendly staff Next to 2 metro stations of different lines so very convenient to travel anywhere”
“Overall a nice hotel located next to a Metro station(Mendeleevskaja). You can not miss the station. The staff is helpful. Had a bad experience with a fraud taxi driver at night - the staff tried there utmost to help and settle the issue.”
“The best thing about this hotel was the breakfast. It was really good. A la carte dinner menu was also quite good. Staff at Reception were all very pleasant and helpful. However, had a lot of problems trying to get my Tourist Voucher. Ended up having to pay in full cost of accommodation in order to get it quickly. Re: atmosphere, it was very mediocre. The foyer was huge and very impersonal. Moreover, bar was pathetic: about a dozen tables in a cordoned off area of foyer.O”
“The staffs were fine and the location is great as the metro is very close. Few restaurants/bars/shopping centers are walking distance”
“The location - next door from metro station Miendeleyevskaya and just a short walk (3 minutes) to Novoslobodskaya; few nice bistros and cafes around; Room - quiet big +high, comfortable bed, new linens and towels, in a good quality, changed every day. The staff at the reception desk - helpful, polite, speaking fluently English. Breakfast buffet - every day there were mostly the same products, but it was a quiet big selection of them.”
“It's only 10 minutes drive from Belorussky rail station. From this station you can get AeroExpress to Sheremetyevo only for 35 minutes. It is close to the city's centre. There are a lot of restaurants and little stories around this hotel. Very close to metro station.”
“Location and a comfort that Novotel provides to tge customers.”
“Location is very good! next to the metro line 9 exit 3.”
“Excellent location, close to the metro station, many shops, restaurants nearby. Staff kind.”