Novotel Lisboa

Scores
  • Cleanliness
    8.3
  • Comfort
    8
  • Location
    7.4
  • Facilities
    7.9
  • Staff
    8.1
  • Value for money
    7.6
  • Free WiFi
    8

Hotel map
Food & Drink
Restaurant
Bar
Good coffee!
Breakfast in the room
Entertainment and family services
Indoor play area
Babysitting/child services(Additional charge)
Reception services
24-hour front desk
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Portuguese
Spanish
French
English
Cleaning services
Dry cleaning
Laundry
Ironing service
Shoeshine
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Fitness centre
Outdoor pool (seasonal)
Swimming pool
Outdoors
Terrace
Garden
Parking
Public parking is possible on site (reservation is not possible) and costs EUR 11 per day.
Business facilities
Fax/photocopying
Meeting/banquet facilities
General
Facilities for disabled guests
Soundproof rooms
Air conditioning
Newspapers
Heating
Room service
Non-smoking rooms
Non-smoking throughout
Safety deposit box
Car hire
Lift
Activities
Children's playground

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • OtherNovotel Lisboa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • There is no capacity for extra beds in the room.
    • Free!Up to two children under 16 years stay free of charge when using existing beds.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.<br><br>Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.<br><br>Please note that guests are required to present the credit card used for booking upon check-in.<br><br>The property reserves the right to pre authorise guests credit cards once the reservation is confirmed.<br><br>Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.<p>License number: <strong>RNET543</strong></p>
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Ambience. Place , staff , location and staff are good”

, Zambia

“Everything, just don't go there, you can fined better place in the city.”

, Spain

“Comfortable, easy to reach by public transport, quite good restaurant”

, Belgium

“Staff at reception were very friendly and helpful as we had several problems with our stay”

, Switzerland

“Breakfast was good, restaurant staff were very kind.”

, United Kingdom

“The breakfast is outstanding. The room is large, the shower is fine, bathroom clean. Everything is great.”

, Brazil

“Breakfast was good but not included and expensive compared to rest of Lissabon”

, Denmark

“The bed was comfortable and the front desk helpful”

, Spain

“Very sterile environment. would never stay there again. In their description of their location they underestimated the distance to the Historic district...which was very deceiving and hence, MUCH TOO FAR FOR A VISIT FOR A FEW DAYS TO LISBON! The staff was initially unaccommodating, the bath was not draining, the windows don't open unless you ask for reception to help. The room is unappealing; quite grey & sterile not enough windows nor lighting. If you have a conference here, it's okay, but a waste of time to take the metro with a walk up a very steep hill back at night...inconvenient for a visit to the city.”

, Israel

“Pretty clean, good buffet, nice pastries, good personnel. Room was small but cosy.”

, Russia