Novotel Lake Crackenback Resort
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel Lake Crackenback Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 18:00
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Check-out
- 08:00 - 10:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- One child under 12 years is charged AUD 80 per night when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.<br>Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.<br><br>Please note that all children staying in the reservation are included in the maximum occupancy limits of each room type. There is no capacity for additional guests to be accommodated over the indicated maximum occupancy limit. Please ensure the correct size room is selected when reserving your room. Your reservation may be cancelled with a penalty fee if you arrive with additional children.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Novotel Lake Crackenback Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The lake setting is beautiful. Sitting in the late afternoon sun on a private verandah, watching the bird activity on the lake was very relaxing. Lots of good bush walks in the vicinity.”
“Bed was very comfortable, there was no disturbance/noise from surrounding apartments. . Loved the ambience of the place - art/sculptings, opportunities for walks etc. The apartment was very comfortable.”
“We liked seeing the wild deer, kangaroos and wombats from our room. Location was great being just 20 minutes to Thredbo. We could see the snow capped mountains from the breakfast area which is beside the lake. The staff were very helpful and kind.”
“The apartments are a great size and well-configured for skiing holidays (drying room, etc). Very warm and cosy (love those heated floors in the tiled areas), also the included breakfast makes for an easy start in the morning. If you are skiing, highly recommend the onsite rental store Harro's. For those that aren't skiing, there are plenty of fun activities round the resort (archery, trampolines, swimming and more).”
“A beautiful location for a quiet weekend away. The staff were friendly and went above and beyond to ensure we had a great stay. The day spa was amazing, we could have stayed for hours”
“Great location, essy to access to NP tracks. fantastic lake, balcony over the lake, peaceful.”
“The food was delicious at the alpine larder and the activities were great fun.”
“Great facilities with lots to do. Comfortable spacious unit.”
“We have been coming to the resort at least twice a year for over 20years the breakfasts have always been awesome and we have always had an awesome time .”
“Fireplace at night time is magical and loved seeing the wildlife on the property!!!”