“The staff were very friendly and helpful and made you feel welcome.”
“Nice big room, very clean. Comfy bed. BT Sport in the bar downstairs. Nice big lobby/bar area. Very happy with the standard check-out time of 12.”
“Lovely welcome, nice size warm room. Breakfast amazing. All staff very friendly and helpful”
“Location was convenient for our stay and plenty of parking when we arrived.”
“The location the rooms the staff and the ability to sit on a sofa in your room and I liked the bath or shower choices a great overnight stay”
“I love staying at Novotel when i visit my friend who is living in Ipswich. Nice hotel & friendly staff. Very accessible hotel for wheelchair users.”
“It's close to the railway station and the quayside where there are bars restaurants and cafes. We stayed the night as we had tickets to the Regent Theatre . A lovely room with a bathroom which has a bath and separate shower, I personally hate having a shower in the bath. Although it's on a busy road you can't hear the noise of the traffic.”
“The staff were consistently helpful and accommodating for a large diverse group attending a local wedding. They couldn't have been nicer or more pleasant.”
“The beds are very comfortable with memory foam mattresses. The staff are friendly and explained all the essentials. The rooms are very quiet and you can't hear the road much despite being right next to it. Breakfast is fresh and a very good selection”
“Size of room Neatness of room and hotel environment”