Novotel Balikpapan

Jl. Brigjen Ery Suparjan No. 2, 76112 Balikpapan, Indonesia
7.6 122 reviews
Scores
  • Cleanliness
    7.5
  • Comfort
    7.8
  • Facilities
    7.5
  • Staff
    7.8
  • Value for money
    7.4
  • Free WiFi
    7.4
  • Location
    7.7

Hotel map
Food & Drink
Restaurant
Kid meals
Bar
On-site coffee house
Restaurant (à la carte)
Entertainment and family services
Babysitting/child services
Reception services
Luggage storage
Concierge service
Currency exchange
24-hour front desk
Tour desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Indonesian
English
Cleaning services
Daily maid service
Laundry(Additional charge)
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Pets
Pets are not allowed.
Pool and wellness
Beauty Services
Back massage
Body scrub
Facial treatments
Body wrap
Couples massage
Body Treatments
Spa lounge/relaxation area
Spa/wellness packages
Steam room
Make up services
Light therapy
Manicure
Massage(Additional charge)
Outdoor pool
Neck massage
Massage chair
Waxing services
Yoga classes
Fitness centre
Fitness/spa locker rooms
Foot bath
Hot tub/jacuzzi
Hair cut
Hair treatments
Hair styling
Foot massage
Hair colouring
Full body massage
Hand massage
Head massage
Fitness
Spa Facilities
Spa and wellness centre(Additional charge)
Swimming pool
Personal trainer
Pedicure
Pool bar
Pool with view
Outdoors
BBQ facilities(Additional charge)
Parking
Secured parking
Free!Free public parking is possible on site (reservation is not needed).
Accessible parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre
General
Shuttle service (additional charge)
Airconditioning
Babysitting/Child Services
Bar/Lounge
Business Centre
Golfcourse
Highspeed Internet
Meeting/Banquet Facilities
Non-smoking Rooms
Parking
Restaurant
Safe/Vault
Spa & Wellness Centre
Car hire
Airport shuttle (additional charge)
Bridal suite
Barber/beauty shop
Safety deposit box
Shuttle service
Gift shop
Non-smoking rooms
Facilities for disabled guests
Air conditioning
Room service
Lift
Activities
Kids' club
Tennis court(Additional charge)
Billiards
Golf course (within 3 km)(Additional charge)
Nightclub/DJ(Additional charge)
Restaurants and markets
Square
0.1 miles
Colors
0.1 miles
Shopping Mall
0.3 miles
Souvenir Shop
3.1 miles
Closest airports
Sepinggan Airport
4.1 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Novotel Balikpapan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • The maximum number of extra beds in a room is 1.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • One older child or adult is charged IDR 450000 per person per night in an extra bed.
    • Free!One child under 12 years stays free of charge when using existing beds.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Every Tuesday and Thursday, the hotel has this welcome party, with several kinds of sweet & savory snacks offered by hotel staffs for guests, and they are free! Breakfast was good with lots of variety, bedroom was spacious, clean and the bed was comfortable. I especially liked the mechanical pencil provided near the phone.”

, Indonesia

“Safety box not working n air conditioner not working”

, Indonesia

“The breakfast is quite an high standard . Of course you cannot to have the croissant of Rue de la Concorde. The staff is really top. The bar service friendly and speed.”

, Italy

“I was checking at 4 pm and still wait another 30 minutes till my room ready. I was booking online a week before. The welcoming letter as member if accor club member was ready but not the room. I was tired coming from other city and need to refresh.”

, Indonesia

“Very nice and helpful staff, good breakfast and nice swimming pool”

, Poland

“The room is spacious and no additional charge for my kidds to have breakfast”

, Indonesia

“The bed , the breakfast , but the barroom very old pasion”

, Indonesia

“Very friendly service and hardworking staff especially bar tender Erwin who went all the way to make my stay in Balikpapan very comfortable.”

, Singapore

“Everything. One thing has made me really impressed, that is Novotel Balikpapan prepares light breakfast for early traveller. Such a considerate attention has never been happened to me with other hotels. Good job for Novotel Balikpapan.”

, Indonesia

“staffs are very helpful and friendly. very comfortable bed, pillows, and towels.”

, Maldives