North Lakes Hotel and Spa - A Thwaites Hotel and Spa

Ullswater Road, Penrith, CA118QT, United Kingdom
8.7 1290 reviews
Scores
  • Cleanliness
    9
  • Comfort
    8.9
  • Location
    8.5
  • Facilities
    9.1
  • Staff
    9
  • Value for money
    7.8
  • Free WiFi
    8.4

Available Deals

Hotel map
Food & Drink
Restaurant (à la carte)
Breakfast in the room
Good coffee!
Bar
Special diet menus (on request)
Reception services
Luggage storage
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Romanian
English
Bulgarian
Danish
Croatian
Spanish
French
Polish
Cleaning services
Dry cleaning(Additional charge)
Daily maid service
Laundry(Additional charge)
Accessibility
Toilet with grab rails
Wheelchair accessible
Pets
Pets are not allowed.
Pool and wellness
Indoor pool (all year)
Fitness centre
Hot tub/jacuzzi
Spa and wellness centre(Additional charge)
Sauna
Swimming pool
Massage(Additional charge)
Outdoors
Terrace
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Business centre
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Non-smoking rooms
Facilities for disabled guests
Packed lunches
Room service
Family rooms
Lift
Heating
Bridal suite
Newspapers
Non-smoking throughout
Closest landmarks
Brougham Castle
1.3 miles
Askham Hall
3.2 miles
Whinfell Forest
4.1 miles
Southwaite Services M6
10.9 miles
Appleby Golf Club
12.4 miles
Tebay Services Southbound M6
15.4 miles
Tebay Services Northbound M6
15.4 miles
Theatre by the Lake
15.8 miles
J38 Truckstop M6
16.3 miles
Derwentwater
16.4 miles
Most popular landmarks
Cat Bells
17.5 miles
Brough Castle
19.7 miles
Whinlatter Forest Park
19.7 miles
Restaurants and markets
Sainsbury\'s
0.7 miles
Natural beauty
Ullswater
4.9 miles
Closest airports
Newcastle International Airport
49.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • North Lakes Hotel and Spa - A Thwaites Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:30 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • There is no capacity for extra beds in the room.
    • Up to two children under 16 years are charged GBP 7.50 per night when using existing beds.
    • All children are welcome.
  • Important Notice
    • Please note, there will be resurfacing works being carried out from 6 November 2017 until 16 November 2017. During this time, diversions will be in place.<br><br>Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards.<br><br>If a Bed &amp; Breakfast rate is selected - breakfast for adults is included in the room price, breakfast is GBP 4 per child per day for children between 2 and 7 years and GBP 7.50 per child per day, for children aged 8 years and over.<br><br>Children swim times apply and children are only permitted to use the swimming pool from:<br><br>Monday - Thursday - 08:00 - 11:00, 15:00 - 18:30<br>Friday - 08:00 - 11:00, 15:00 - 19:30.<br><br>Children are welcome to use the pool any time at the weekend.<br><br>Please note that children can only be accommodated in the Family Rooms.<br><br>The restaurant is closed on Christmas Day. There will be a very limited bar menu available between 18:00 and 20:30. No room service or any other food will be available during this time.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The atmosphere was great all the staff were very friendly & made us feel welcome they were happy to attend to our needs nothing was too much trouble. Hotel was Clean & cozy, the food is delicious!! The bed was so comfortable!! We loved every minute of our stay & we loved using the spa & my treatments were just amazing!! (paid separately) this is our new get away,we can't wait to come back!!!!”

, United Kingdom

“Lovely cooked breakfast and good selection of other food, i.e. pancakes, cereals, yoghurt”

, United Kingdom

“Food excellent and lovely touch with fire in all areas.”

, United Kingdom

“The hotel was very welcoming especially to my children. They loved the cookies in the room with their names on.”

, United Kingdom

“Great hotel lovely rooms and spa area great touches for our children with cookies and their own robes”

, United Kingdom

“Very clean, comfortable room, readily replenished tea making facilities. The restaurant service and food was exceptional, very friendly staff. The spa and swimming area was also very clean with great facilities. The location of the hotel was great for exploring the Lake District.”

, United Kingdom

“I have stayed in a lot of hotels with my partner and 2 young children, ages 2 and 6, and we usually tend to find that most 'spa' hotels you get looked down on for having children there and it seems frowned upon to some folk but The North Lakes Hotel and Spa was so welcoming and child friendly and made us feel so comfortable! The staff were excellent and cannot fault this hotel atall! Thank- you!”

, United Kingdom

“The rooms are nicely decorated and comfortable, spa facilities were wonderful Staff (man and a woman) in the restaurant went above and beyond to cater for us - provided a cake for my partners birthday were really friendly Staff who welcomed us to the hotel and checked us in were wonderful Food was amazing although expensive”

, United Kingdom

“Complimentary milk and water in the mini fridge. Good spa treatments available. Facilities in the spa are superb. Friendly staff throughout. Very close to centre, 5 mins drive, 20 mins walk. Fluffy bedding and comfy mattress, firm but not uncomfortable. ”

, United Kingdom

“The hotel is beautiful and well kept, the food is exceptional.”

, United Kingdom