Nanporo Onsen Heart & Heart
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Nanporo Onsen Heart & Heart accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:00 - 10:00
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Children and extra beds
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- There is no capacity for extra beds in the room.
- One child under 12 years is charged JPY 5500 per night when using existing beds.
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Important Notice
- When booking more than 3 rooms, different policies and additional supplements may apply. Please contact the property directly for more information.<br><br>Due to plumbing renovations, the public bath at the facility will be under construction between 1 November 2017 and 10 November 2017. Guests will not be able to use the public bath during this period.
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Pets
- Pets are not allowed.
What guests loved the most
“Ryokan is 40 minuts by car until the Sapporo airport. We stayed one night because we had early flight. Really worth for money. Rooms are big and they make the bed for us. The spars are good, but not luxurious. The foods from the restaurants are wonderful and very delicious.”
“Best hotel I have been in Hokkaido! Everything is great! Especially the big and great onsen. Also the in-room dinner, it's the best dinner I've ever have in the entire trip. Will definitely come back again!”
“In general it was a very nice place. Very self sustained with onsen, fruit shop and restaurant. The onsen was very comfy and you can enjoy all day long.”
“Great price for what the hotel has to offer. Japanese style room, breakfast and onsen access included w/ the room fee. They make your bed (Japanese style bed, ground level) at 7 pm and then in the morning they put it away. The Staff were friendly. The restaurant met our needs. Overall, a great value during the peak season of Sapporo Snow Festival!”
“The staff was really nice. The room was clean and big enough for the three of us. The onsen was great.”
“Friendly and helpful staff. Comfortable traditional Japanese style rooms and a very nice onsen area. Had an actual masseuse instead of the massage chairs (kind of expensive if on a budget though ¥2000 for 20 min.). Very clean and comfortable!”
“別料金での夕食は品数が多く、値段も普通でよかった。ここは、日帰り温泉客に重点が置いてあるようだった。”
“濃濃日本風情的溫泉旅館，停車場也很大，有露天溫泉也有室內浴場，不論是早餐還是懷石料理都很美味喔！但由於房間內沒有設置浴室，所以對於比較害羞的旅客可能比較無法適應，真的無法適應的話只能忍耐不洗澡了。”
“남편이 영국분이예요,결혼기념으로 갔어요,일본식 다다미방을 굉장히좋아하세요,대만족이었어요,조식도 완전 일본가정식, 엄마가해주시던것같이 맛있고 석식도 룸에서 코스로 받았어요,너무 좋았어요,직원분들도 너무 친절하시고 대만족이었어요,남편이 너무좋아했어요,내년12월에또 갈거예요,감사합니다 Booking.com,한가지 더요,전부 일본분들이셔서 조용하니 좋았어요,어떤 나라분들?많이 시끄럽죠^^”
“食事は種類があり誰もが食べられる、食べやすい食材でした。キャベツを使用したデザートも美味しかったです。 お風呂最高でした。”