“The staff was very helpful and gave a lot of recommendations.”
“New clean and functional. Staff were brilliant, would do anything to help”
“Staffs are really friendly especially manager Carol! Thanks Carol for bringing us around Niseko when she knows we don't have any transport.We will stay again for our next visit!”
“Clean and nice staff. Free shuttle service to Kutchan station”
“Super friendly staff that helped us plan the next day, and since we didn't book breakfast recommended us an amazing organic cafe/restaurant called green farm cafe, which offers great food with view onto to ski mountain.”
“The staffs are very helpful at answering email and questions when we were there. They even gave us a few rides to the town.”
“A true ecolodge..for the environment and our economy. Liked the opportunity to reduce our environmental footprint...in this case in a beautiful place. The shuttle service to the ski areas was far better than expected. The My Ecolodge shuttle was fantastic to get us to the snow quickly and with minimal effort. The food was also economical and environmental and the service great. Not the Hilton, far better for us. Wi fi great, no problems. Also pickup from the bus station was just brilliant. We were two hours late so they picked us up twice, once without any notice. Other guests great to meet.”
“It is brand new, breakfast ok, but no enough room to sit at peak hours. Staff speaks fluently English and is friendly.”
“Bed and pillow were comfortable. Restaurant served cheap beer. Room clean and modern. Near plenty of bus stops. Shuttle service to and from train station and slopes was excellent.”
“Great communication before arrival. Hotel staff was there on time to pick us up when we arrived at niseko. Free shuttle service to Grand Hirafu was provided every 15mins. Room was warm despite the cold weather. Staff were polite and helpful during our stay.”