Museum Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Museum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please note that the hotel does not accept payments made via American Express credit cards.<br><br>Children under 2 years stays who free of charge when using existing beds.<br><br>A maximum of one child under 2 years is allowed.<br><br>Rooms cannot accommodate extra beds.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Museum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Spent one night with a group of friends and we had an excellent time! The staff were so friendly and went out of their way to make sure we had a comfortable stay..One of them even offered to drive out to get supper for us at 4am!! Couldn't have asked for better service for the price we paid.. And the location was perfect as well..just a short walk away to Armenian Street.”
“The bed sheet is very very clean， comparing to other two 5 star hotel I stayed in Penang trip. The dim sum breakfast is good”
“Difficult to fault anything. Wonderful historical building with very attentive staff and an excellent breakfast to accommodate all tastes. Our duplex room was extremely comfortable, 2 showers, 2 toilets and 2 handbasins! Loved that we had a separate seating area with facilities to make hot drinks - a home away from home.”
“Amazing staff and beautiful hotel! Take a journey back in time!”
“The hotel has this air of calm when you step into it. It was what was needed after the bridge run. I enjoyed my breakfast. I also enjoy the fact there is a wonderful café right next door with really tasty cake. Room was clean. I loved the snacks left in between. Very comfortable beds. Super easy to get Uber/Grab rides.”
“Very friendly staffs. Room is tiny but comfortable”
“The property is very tastefully furnished with good quality fittings reflecting the period of the hotel design. You can tell that a lot of thought was put into the building of the hotel.”
“The staff very friendly. I enjoyed the welcoming drink during check in even it's just a budget hotel. Interesting arrangement in the room. Overall I love this hotel.”
“A very pleasant stay. Front reception were friendly and super welcoming to my fiancée and I - and made our stay very comfortable. Hotel was very clean, and comfortable linen and nice atmosphere in the heritage feel throughout the hotel. Easy to find the hotel, and to walk into George Town - which is about 10-15 mins away. We didn't have any breakfast in our particular package so unable to comment, but there is a nice Roti Prata just one street away - delicious indeed. Knowing it was out joint-birthday - the hotel management and room keeping went out of their way to mark the occasion with touches to the room! The shop-houses within the hotel block are now opened - there is a wine bar and shop - amongst others. Would recommend this hotel - it is slightly to the west of George Town, in a more tranquil area - but easy to walk around without much effort.”
“Quirky decor and five star service from front of house team”