“The beds were very comfortable. I had a great view of the Polynesian Spa.”
“The restaurant staff were very professional. Staff like Eri_hapete were great, very professional.”
“Our room was convenient and comfortable and met all our needs. The daily servicing of the room was completed at our convenience and we returned to find it immaculate.”
“Very comfortable and convenient for the Polynesian Spa. Breakfast and canapés/drinks served in Club lounge on 5th floor. 20% discount for Polynesian Spa across the road.”
“View of Lake Rotorua is nice with little obstruction. Comfortable club room . Club BF is reasonably good. Close to shops and cafes/restaurant.”
“Great pool, really great location, very quiet rooms and easy walk to restaurants and the Polynesian spa. Staff were helpful, friendly and efficient. Would stay here again”
“The hotel was lovely. Close to bus for Hobbiton tour. Excellent facilities. Daughters really loved the spa and indoor pool. The gardens were wonderful. Staff very friendly. The best place we stayed at in all of New Zealand.”
“My wife and I recently stayed here and found everything to be very easy and convenient. The staff were friendly and helpful with all our questions about the area, they went the extra mile to make us feel welcome! The hotel has a retro feel we found to be charming and unique. The lake front room with a balcony is fantastic and so peaceful!”
“Staff were amazing....Norrie the porter was exceptional. This would be my pick in Rotorua ....”
“Breakfast had a good variety and great value for money.”